Please expect to receive delivery and tracking information 2 business days after your order is placed. Business days are Monday to Friday, excluding holidays.
We reserve the right to hold any order suspected of fraud.
Please note: We cannot deliver to a PO Box.
Parcels refused at a destination will be returned to us. On return of the parcel a refund will be made to the card for the original order value less the delivery charge, and a handling charge of £10.
If you are unable to receive the parcel then a card will be left through the door and two further attempts will be made to deliver the parcel If the driver is still unable to make the delivery then the parcel will be held for five days waiting for your instructions. If no contact is made the parcel will be returned to us. Unclaimed parcels that are returned to us will be refunded less the original delivery charge and a handling charge of £10. Delivery charges are non-refundable for returned goods.
Please register your footwear for a lifetime guarantee against any fault of manufacture on all. Please note that normal wear and tear is not covered by this guarantee. For further information, please go to Aftersales & Warranty
Block K, Unit 1/2
Westway Ind Estate
35 Porterfield Road