Lifetime Warranty & Repairs
From time to time products will require servicing or repair. Our highly experienced staff can provide our customers with first class technical support. All of our technical support team have received first hand and comprehensive training.
In the first instance of any warranty claim please contact us to find out the best course of action. We are contactable via email email@example.com. We offer to the original owner, under intended use and maintenance, a warranty that the product will be free from defects in materials and workmanship for the life of the product.
Please see our Anatom Owners Guide which you can download here.
What is not coveredThis warranty does not cover damage caused by use for purposes inconsistent with the product’s intended purpose or design, improper care, accidents, prolonged UV exposure, exposure to damaging chemicals, normal wear and tear, including the natural breakdown of certain materials over long periods of time, abrasion, misuse, alteration, abuse, taking apart of the product, or improper washing and drying, or failure to follow product instructions or warnings.
Warranty ServiceTo obtain service under this warranty, the warranty-eligible product must be presented to the retailer where you purchased them. In the UK, warranty service may also be obtained by contacting us directly. In the event of a warranty claim, the owner is responsible for all costs associated with returning the product to Anatom. In instances where Anatom deems a returned product ineligible for warranty service, Anatom will, if repair is possible, repair the product for a reasonable charge that includes return postage and handling. A returned product deemed irreparable can be returned to the owner if required or retained by Anatom and responsibly recycled.
We at Anatom take pride in offering the highest-quality footwear available, and we stand behind everything we make. If you experience any problems with an Anatom product, the information below will help you with getting it repaired or replaced as quickly as possible. Damaged Products can sometimes be repaired.
Our preferred repair centre is:
Lancashire Sports Repairs Ltd
19 Athletic Street
Limitation of Remedies and LiabilityShould a court of competent jurisdiction find the limited warranty set forth above breached, Anatom’s only obligation will be to, at its option, either repair or replace product. Should the aforementioned remedy fail of its essential purpose, Anatom will, in exchange for return of the product, refund to Owner the product’s original purchase price. This is the sole and exclusive remedy of the Owner against Anatom. Anatom will not be liable for incidental or consequential damages resulting from any other reason. This exclusion applies to all legal theories under which damages may be sought. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply. Shipping charges to Anatom for a defective product are not covered.